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Ask Better Questions - Build Better Relationships

Questions are a critical communication skill. By asking great questions we strengthen relationships, gain a deeper understanding of others and reduce conflict.

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Relationships: we all want better relationships, and improving our questioning skills is a powerful way to build stronger, better relationships. That's why, according to Anthony Robbins, successful people ask better questions.

“Judge a man by his questions rather than by his answers.” ― Voltaire

Questioning is a critical communication skill that most of us pay little attention to. It is the linchpin to building stronger relationships, both professionally and personally. Learn to understand others before making inaccurate judgments that end up making things worse rather than better.

Ask better questions for:

  • open, more trusting relationships
  • a deeper understanding of others and their perspectives
  • decisions based on information rather then assumption
  • reduced levels of tension and conflict

July 16 - Course updated -new material added to the course.

What others have said

****Wonderful instruction on how to question and more importantly how to effectively listen. - Private Business User****

***** Even asking question is an art. It's short and concise and I've learned a lot. Thanks for the course - Chris Tamin *****

You will learn:

Key questions types and their uses

Common question traps we fall into everyday

How to sequence questions to fully understand

What to listen for and why it is critical to success

Explore the different types of questions and the impact they have on your conversations. Eliminate problem questions from your repertoire and replace them with questions that build rapport and help you gain a deeper understanding of the other person. Avoid the everyday traps that most of us don't even realize we are making.

Learn what to listen for as people answer your questions and how to keep the conversation focused on the important issues.

Develop better questioning skills and you'll be amazed at the impact it has and the positive responses you get.

This course comes with a 30-day money-back guarantee and lifetime access to course material, including updates and additions. You will receive a certificate of completion on finishing the course. Courses can be accessed on computers, iOS devices and Android making it easy to learn anytime in any place.


This was an excellent learning experience that I expect I will come back to a number of times. Richard is very effective at explaining the concepts and providing great examples that help you get it. I wish I could get our L&D team at work to include it in grad and new starter learning. As a professional services company asking the right questions and listening effectively are critical to our success. This course certainly aids in developing these skills. I can highly recommend it. - Linda Anderson

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The contents of this course are done very well. It poses some great ideas for asking questions that help prompt in-depth answers. - Jim Cordice

Really helpful thoughts and tips, many thanks. - Amy Hall

Your Instructor


Richard H Lock
Richard H Lock

Hello there - thanks for looking at my courses.

You're probably wondering why on earth you should work with me through my online courses, or possibly more directly.

Well, I have been a learning and development professional for almost 30 years now. In that time I have worked with a very wide range of organisations and people from all walks of life, and many different countries and backgrounds.

My focus is on helping people learn skills, techniques and behaviours that will help them in their everyday lives. That might be in business and their professional lives or more personal development outside of work. What matters to me is that the learning is not simply just theoretical, but practically applicable. Knowing stuff is good, but we grow when we learn to actually apply that knowledge. That's where we add value.

In support of this approach, I have a lot of experience to back it up. I have for 20 years held senior management positions in both public and private sector organisations. I have also run my own consultancy and people development businesses for almost 18 years working with many global brands in a variety of business sectors, family businesses, business start ups and individuals seeking to develop their own skills and abilities.

With all this experience and expertise I have come to realize that a great deal of successful business and people management comes down to effective communication. In theory this appears straight forward, yet the reality is frequently much more challenging. This challenge is summed up by one of my favorite quotes;

'the single biggest problem with communication is the illusion it is taking place'

George Bernard Shaw.

When I'm asked about what I do, I have been known to describe myself as an interpreter, and when asked about which languages I say English to English. It often raises a smile as people realize what I mean by that.

Don't take my word for it - here are what others have said about me:

His knowledge and passion for bringing learning to life is second to none and his detailed yet down-to-earth approach has always been well received. Operations Director

Richard really is a great trainer, he gives you confidence, you feel at ease... no need to stress out. Presentation Skills Delegate

It is the best training that I have had in my professional life. Very engaged, makes the training really interesting, with the appropriate amount of theory and practice, Richard has a big knowledge. Communication Skills Delegate

His unique approach with Cause Related Learning puts him streets ahead of traditional trainers/facilitators in my opinion. Conference Speaker

He is very personable, has an in depth knowledge about how people and process work and has high integrity. General Manager

Richard worked with our senior managers providing individual coaching and group development over a period of 2-3 years. Richard was an inspiration and helped the IT leadership team to completely transform their approach and style. IT Director

I am very satisfied with the presentation training, I will definitely be able to use the experiences I gained in my everyday working or personal life. Richard is a really positive, inspiring trainer. International Buyer

My typical areas of activity are:

·Presentation, Communication, Influencing and conflict

·Performance management and improvement

·Recruiting, Coaching, Training and Developing

·Employee Engagement

I am a qualified user of psychometric tests and a certified NLP Practitioner.

You'll find my other websites and blogs at:

www.speakingandpresenting.com

www.rhlassociates.com

Check them out.


Course Curriculum


  Identify the Question Types
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  Listening tips - Where to focus your attention for maximum benefit.
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  How to practice your questioning skills
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  And finally
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Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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